Health Watch: New RRMC infusion center reduces wait times

WCAX

A new infusion center at Rutland Regional Medical Center is reducing wait times and improving patient care.

Mary Haynes suffers from a blood disorder and has been getting infusions at Rutland Regional Medical Center for the last five years every couple of weeks, waiting sometimes for as two hours.

Haynes says her bone marrow doesn’t produce red and white blood cells, and platelets. She says without the infusions, it makes it difficult to even get out of bed. “I am very sluggish and tired. I can’t do much at all. Sometimes I can’t even walk,” she said.

Now that RRMC has created a new infusion center, she doesn’t have to wait. “The other area that we went, it was very nice but it was crowded there. Sometimes there weren’t chairs or I had to wait, or go to the emergency room to have the infusion -- wasn’t too crazy about that,” Haynes said. According to hospital officials, the need for more infusions has continued to grow. In 2019, the hospital recorded 846 patient visits. By 2023 that number had grown to 3,562, a nearly 400 percent increase.

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