Vermont's Medicaid billing system remains down more than 2 weeks after cyberattack

VTDigger

Vermont’s Medicaid prescription claims system remains down and could still be weeks away from fully coming back online, according to the Department of Vermont Health Access.

Change Healthcare, which operates the largest claims processing system in the country, experienced a cyberattack on Feb. 23, leading to the widespread shutdown of software that pharmacies and care providers across the country use.

In Vermont, which contracts with Change Healthcare to run the state’s Medicaid prescription claims system, pharmacies and primary care providers have been left scrambling to circumvent the downed software. Roughly 200,000 Vermonters receive health insurance through Medicaid.

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